Smiggle VIP Program

Smigglemail Terms & Conditions

If you join Smigglemail, you agree to be bound by these terms and conditions. You must be over 16 years old to join Smigglemail. If you sign up to Smigglemail you will receive a discount off your next purchase. Refer to table below for discounts and expiry dates by country of residence. Discount is valid on full price items only. Excludes sale items, gift card purchases and online delivery fees. Valid at Smiggle stores or online at Smiggle’s website. Not valid at Smiggle concession stores. To redeem use the promotion code from your welcome email online or show your welcome email in store before the discount expiry date. The discount expiry date is from the date of receiving your welcome email. Valid for one transaction only and cannot be used in conjunction with any other offer. You can unsubscribe from Smigglemail and direct marketing communications at any time. Refer to Smiggle’s privacy policy for more information.

Country

Smigglemail sign up discount

Smigglemail sign up discount expiry

Australia

20% off next full price purchase

30 days

New Zealand

20% off next full price purchase

30 days

United Kingdom

20% off next full price purchase

30 days

Singapore

20% off next full price purchase

30 days

Hong Kong

20% off next full price purchase

30 days

Malaysia

20% off next full price purchase

30 days

Republic of Ireland

20% off next full price purchase

30 days


Smiggle reserves the right to modify Smigglemail terms without notification. Your personal information is collected and will be used in accordance with the privacy policy available on Smiggle’s website.

Birthday Treat Terms & Conditions

By signing up to Smigglemail and entering your birthday month, you will receive a Smiggle birthday reward voucher in your birthday month as set out in the table below (depending on which country you are a resident in). To redeem your birthday voucher, present your voucher in store or enter your individual promo code at checkout online. Birthday voucher cannot be redeemed at Smiggle Concession stores. Valid until the end of the month, for one time use only. Not redeemable for cash, vouchers, re sale or on delivery fees, One per customer per transaction. No change given. Discount excludes gift card purchases, sale merchandise and delivery fees.

Country

Birthday voucher

Australia

$5 (Minimum Spend $20)

New Zealand

$5 (Minimum Spend $20)

United Kingdom

£5 (Minimum Spend £20)

Singapore

$5 (Minimum Spend $20)

Hong Kong

$5 SGD (Minimum Spend $20 SGD)

Malaysia

RM15

Republic of Ireland

€5 (Minimum Spend €20)


Smiggle reserves the right to modify Smigglemail terms without notification. Your personal information is collected and will be used in accordance with the privacy policy available on Smiggle’s website. If you are aged under 18, please ask your parent’s or guardian’s permission.

VIP Card Terms & Conditions

If you join Smiggle’s VIP Card Program, you agree to Smiggle’s privacy policy and to be bound by these terms and conditions. You will receive one stamp on your card for meeting the minimum threshold spend requirement at the Smiggle store in the country where your transaction takes place. Minimum threshold spend requirements and number of stamps required for a Smiggle gift are as follows:

Country

Minimum spend threshold per stamp

Number of stamps required for free gift

Australia

$15

14

New Zealand

$15

14

United Kingdom

£10

14

Singapore

$25

10

Malaysia

RM75

10

Republic of Ireland

€10

14


Once you have reached the number of stamps required, claim your free gift at a Smiggle store. Gifts cannot be claimed at Smiggle Concession stores. Stamps are issued in Smiggle stores only. Card must be stamped at point of purchase. No retrospective stamps will be issued. Online and gift card purchases are excluded. Smiggle gift must be redeemed with final stamp. Lost, stolen or damaged cards will not be replaced. Cards are non-transferable and not for re-sale. Photocopies of cards are not accepted. If Smiggle believes that a card or stamp is a counterfeit, it is at Smiggle’s discretion whether to redeem the gift for you.

Stamps may be collected on cards from any Smiggle store throughout the world if the minimum spend requirement in the country where the transaction takes place is met. Stamps cannot be collected for purchases made at Smiggle Concession stores. Minimum spend requirement must be in one transaction. Smiggle gift will change regularly at Smiggle’s discretion and is subject to availability.

Gift is not exchangeable or redeemable for cash. Smiggle reserves the right to modify VIP Card Program terms without notification. Your personal information is collected and will be used in accordance with the privacy policy available on Smiggle’s website.

If you are aged under 16, you can participate in our VIP Card program but you must get your parents or guardians consent. Smiggle does not knowingly collect personal information of children under the age of 16, please refer to our privacy policy for more information.