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Welcome to Smiggle’s website. The terms and conditions set out in this Terms of Use apply to your use of the website, including shopping from it. By accessing the website, you agree to these terms and conditions.
“Smiggle” refers to:
References to "we", "us" or "our" means Smiggle, and includes its related bodies corporate (including holding companies), directors, employees and agents.
Your contract is formed between you and the relevant Smiggle entity listed above, depending on the website from which you have made your purchase. References in these Terms of Use to “website” mean the website from which you have made your purchase.
When you interact with us, we collect data.
Sometimes you give it to us. For example, when you order a product, you tell us where to deliver it. Sometimes we collect it automatically. For example, through our use of cookies on our website.
Please see our Privacy & Cookies Policy in the ‘Privacy’ section of our website for detailed information on how we collect, hold, use and disclose that data. The policy also explains how we use cookies.
Account set-up
To purchase goods from our website, you can either set up an account or check-out as a guest. You are responsible for:
If you’re under 18, please ask your parent or guardian about purchasing products from this website.
Description of products
Reasonable care is taken to ensure that all product details are correct when published. This includes information like pricing and the colour of a product. However, no warranty is provided that the information is accurate or complete. Pricing is not confirmed until your order is accepted in accordance with the terms set out below.
Nothing in these terms affects your rights under any applicable statutory consumer law or guarantee provisions (e.g. for items that are faulty or don’t match the description).
Order Acceptance
Order acknowledgment emails don't constitute acceptance of your order – they only confirm we have received it.
Order acceptance and our contract with you for the sale and purchase of goods is formed on despatch of the goods to you.
All orders are subject to availability of stock. Other things that impact order acceptance include payment authorisation, identification or errors in pricing or product descriptions, your proposed delivery location or you not meeting any of the terms and conditions set out in these Terms of Use.
With the above in mind, we reserve the right to:
If we cancel an order, we will refund all monies paid to the original payment method.
We do not offer discounts on large volume orders. We may limit quantities on orders placed by the same account or orders using the same payment details, or billing or shipping address.
We also reserve the right to limit, reject, suspend or cancel any order to purchase goods if we believe that goods are being purchased for re-sale or for other commercial purposes.
Gift Cards
Gift cards can be purchased from the ‘Gift Cards’ section of the website, which also includes the terms and conditions that apply to the purchase and redemption of gift cards.
Promotions and competitions
Terms and conditions of promotions and the competitions are set out in the ‘Terms and Conditions’ section of the website.
Our Change of Mind Refund & Exchange Policy
Sometimes you change your mind after you make a purchase. We get it. Our Change of Mind Refund & Exchange Policy sets out the conditions that apply if you do.
Our Change of Mind Refund & Exchange Policy does not affect or limit your consumer law rights and the consumer guarantees under those laws in any way (eg. for items that are faulty or don’t match the description).
You acknowledge and agree that all intellectual property rights in all material or contents supplied as part of this website is owned by us, our licensors or by Smiggle. Your permissions to use this material is limited by what we, Smiggle or our licensors expressly agree to in writing.
You agree not to copy, reproduce, adapt, distribute, transmit or commercially exploit any material on this website without our agreement in writing.
Our website may include links to third party websites. Examples include the websites of payment platforms, service providers and other partners who are part of service delivery. We are not responsible for the material on those third party websites. You should inform yourself on the privacy and other practices of those third party websites. We don’t accept any liability for those sites.
Materials on this website may not be uploaded to a third party, linked to, framed, reproduced, adapted, distributed or transmitted in any form or by any process without our specific written consent. Please contact us if you would like to place a link to any part of this website.
By accessing this website, you agree:
You also agree not to do any of the following:
To the maximum extent permitted by law, we are not liable (whether in contract, tort, under statute or otherwise) for any loss, damage or expense (including special, indirect or consequential loss, loss of profit or revenue, loss of use, interruption of business, loss of data, legal costs or settlement costs or otherwise) in connection with:
To the maximum extent permitted by law, we provide no representations or warranties, express or implied, including any implied warranties of fitness for a particular purpose, merchantability or otherwise in relation to any information provided on this website. Nothing in these terms affects your rights under any applicable statutory consumer law or guarantee provisions.
Where liability cannot be excluded, our maximum liability for a breach of any term, condition or warranty implied by law or otherwise is limited to the maximum extent permitted under applicable law.
We may suspend or terminate account access if you are in breach of these Terms of Use.
We may revise these Terms of Use in our discretion and at any time. For example, if we need to explain a new process or to comply with new laws. The last time we changed the Terms of Use was on 20 May 2025. If we update these Terms of Use, we’ll put a new version on the website.
If a provision of these Terms of Use is invalid or unenforceable, it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.
Any rights not expressly granted in these Terms of Use are reserved by us. A right of ours under these Terms of Use may only be waived in writing signed by us.
These Terms of Use set out the entire agreement between you and us. This Agreement supersedes all prior representations between you and us, and by accessing this website you confirm to us that you have not relied on any such representation.
These Terms of Use are governed by the laws of the following jurisdictions, and any dispute under these Terms of Use is subject to the exclusive jurisdiction of the courts set out as follows:
Privacy questions - Want to know more, or to exercise any your rights set out in our Privacy & Cookies Policy? The best way is to contact our Privacy & Data Protection Officer by email at the email address listed in our Privacy & Cookies Policy.
Customer service questions - If you have a customer service question that’s unrelated to privacy, please go back to our home page and check out our contact details under ‘Contact us’.
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Your purchase will be split into 4 payments, payable every 2 weeks
Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands). Clearpay charges a £6 late fee for each late instalment and a further £6 if it's still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £24 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay's behalf. Clearpay is credit that is not regulated by the Financial Conduct Authority. T&Cs and other eligibility criteria apply at clearpay.co.uk/terms
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Your first payment will be due on the day of your purchase.*
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Credit approved applicants only; fees, terms, conditions, minimum amounts and exclusions apply. Credit provided by Certegy Ezi-Pay Pty Ltd ABN 28 129 228 986. shophumm.com.au
*Excludes VIP customers.
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Fees and limits vary by plan. You must be over 18, a resident of the country offering Openpay, and meet additional eligibility criteria to qualify. Late fees apply. Your first instalment will be due at the time of purchase. Estimated amounts shown on product pages exclude shipping charges, which are added at checkout. For complete terms visit openpay.com.au/legal
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